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  1. TravelWifi
  2. Sapphire Hotspots
  3. Troubleshooting Sapphire Hotspots

Troubleshooting Sapphire Hotspots

  • “Code 6” error code on my Sapphire device, What does it mean?
  • Change the password of my TravelWifi Hotspot
  • Code 7 error, what does it mean for my data plan?
  • How to perform a Factory Reset of my TravelWifi Hotspot
  • “Code 12” error code, What does it mean?
  • How do I connect to the Internet with my Sapphire Portable Hotspot?
  • All the lights on my device are flashing, what should I do?
  • My device is not charging or turning on
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