A few options are available to you:
-
- You can drop off your device at one of our Drop-off points in Spain or France.
For more information about Pick-ups & Drop-off Points available in France & Spain, check these articles :
- France - Pick-up & Drop-off Locations
- Spain - Pick-up & Drop-off Locations - You can choose to return your device by Post or by our forwarder (depending on the country). In this case, we will send you a pre-paid label in your package.
- Alternatively, you can organize your own return via a tracked return method, and provide us with the tracking number by email.
- You can drop off your device at one of our Drop-off points in Spain or France.