We offer different options for pick-up & Drop-off locations in Spain in Madrid, Barcelona, Malaga, Palma de Mallorca, and many more. You will probably find one that suits your needs.
OUR STORES: You can pick up, Drop-off, or purchase devices any time during the opening hours. Same-day pick-up is possible.
Madrid Office
-
Calle Gran Vía, nº 16, piso 1 puerta5, 28004 Madrid
-
Opening hours: 10:00 a.m. to 6:00 p.m., Monday to Friday
Barcelona Office
-
Av. Diagonal, 469, principal 3, L'Eixample, 08036 Barcelona
- Opening hours: 10 am to 6 pm Monday to Friday
Malaga Airport Store
Arrivals Terminal, just before the exit of the terminal, in front of the Duty-Free. (The return box is at the departure terminal, next to the Euronet ATM in front of security.)
- Opening Hours: 9am to 9pm Monday - Sunday.
Palma de Mallorca Airport Store
The TravelWifi store is located on Floor 0 (arrivals terminal), in the rent-a-car area, right in front of Europcar. (The TravelWifi mailbox can be found on Floor 2 (Departures), next to Iberia and TUI Customer Service Help Desk and in front of the escalator which takes you to the security checks)
- Opening Hours: 9am to 9pm Monday - Sunday.
Pick up and Drop off locations
MADRID AIRPORT - TERMINAL 1
The pick-up point is located at the LEFT LUGGAGE / CONSIGNA desk OUTSIDE Terminal 1, which is
managed by EXCESS BAGGAGE COMPANY. They open 24 hours, every day of the week.
The pick-up point can be easily found following the CONSIGNA / LEFT LUGGAGE signs all around the
airport. It is located next to the P1 PARKING, outside Terminal 1.
Once you leave the BAGGAGE CLAIM area, you will need to follow the CONSIGNA/LEFT LUGGAGE signs and walk OUTSIDE Terminal 1, where you will find the Left Luggage desk.
MADRID AIRPORT - TERMINAL 4
The pick-up point is located at the LEFT LUGGAGE / CONSIGNA desk at Terminal 4, which is managed by EXCESS BAGGAGE COMPANY.
They open 24h, every day of the week. It can be easily found following the CONSIGNA / LEFT LUGGAGE signs all around the airport. It is located outside the Baggage Claim area, at the left side.
Please, follow the corridor where you will see the sign EXCESS BAGGAGE COMPANY. It is located next to the LOST & FOUND desk
BARCELONA TRAIN STATION
There's a pick-up point in Barcelona Sants, it's the left luggage desk, run by The Excess Baggage Company.
Complete address:
Sants Station Parking,
1-7, Plaça dels Països Catalans, Floor -1
08014 Barcelona
Opening hours: Monday to Sunday 7am to 10pm
MALAGA AIRPORT BOOTH
The TravelWifi stand at the Malaga Ariport is located at Arrivals - Terminal 3, in front of Duty Free, an unbeatable situation.
To return the device, the TravelWifi mailbox can be found at the departures floor, right in front of the security check and next to the Euronet ATMs.
Look for the Euronet ATMs on the 1st floor. The TravelWifi mailbox is next to the Euronet ATMs.
PALMA DE MALLORCA AIRPORT
The TravelWifi pick-up store is located on Floor 0 (arrivals terminal), in the rent-a-car area, right in front of Europcar.
To return your device at Palma de Mallorca Airport, the TravelWifi mailbox can be found on Floor 2 (Departures), next to the Iberia and TUI Customer Service Help Desk and in front of the escalator which takes you to the security checks.
NACEX OFFICES:
NACEX is one of the main courier companies in Spain, they have offices all over Spain. If you select this option, you will receive an email before your rental with the pick-up information & tracking number.