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Purchasing a data plan on the TravelWifi App

  • Updated

Before You Start

To purchase a data plan in the TravelWifi App, you must:

  • Have a TravelWifi account
  • Have your Sapphire device linked to your account

Create an Account

If you do not have a TravelWifi account, create one in the TravelWifi App.

If you need help creating an account or linking your Sapphire device, please refer to the relevant setup article.

Purchase a Data Plan

  1. Sign in to the TravelWifi App.

  2. Select the Sapphire device you want to purchase a data plan for and click the Top Up Device button.

     

  3. Choose the destination you are interested in.

    • You can select either:
      • A single-country plan
      • A regional plan

     

  4. Select the country or region you would like to purchase a plan for.
  5. Review the available plan options.
    • Available plans may vary by destination.
    • You can view:
      • Data allowance (GB)
      • Plan duration (days)
  6. Select your preferred plan and click Continue.
  7. Proceed to checkout.
  8. Enter your payment information and complete the purchase.

Your data plan will then be added to your Sapphire device.

 

 

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4. You will now see the options to choose the country that you are interested in. At the top you can choose a single country or a regional plan. 

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5. Choose the country or region you are interested in purchasing and click on continue. You can see different amounts of GB and the days that the plan will be active.  

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6. Proceed to checkout, add your payment information.

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You are all set!