Few eSIMs occasionally have issues connecting to the cellular network in the region if new network registration attempts are made in a very short amount of time. When this happens, you should switch the data on and off, turn on airplane mode and turn it off or even turn off your phone to reset the connection.
If you’re still facing issues with connectivity after trying the three troubleshooting methods, please contact customer support and we can investigate the issue further or issue a refund.